Terms and conditions
Terms and Conditions
Welcome to Unhinged English Education! By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully.
1. Lesson Booking and Cancellation
All lessons must be booked and canceled at least 24 hours in advance. Failure to adhere to this policy may result in charges.
2. Data Collection and Privacy
We collect personal data, including names, birthdates, and payment information, solely for the purpose of providing English language education services through Unhinged English Education. We do not sell or share your data with third parties.
3. Content Reproduction
All content created by Unhinged English Education on our platform and social media channels is the intellectual property of Unhinged English Education. Clients are prohibited from reproducing, distributing, or using this content without explicit permission.
4. Payment Methods and Installments
We accept credit card payments, Apple Pay, and Google Pay. For clients paying in installments, payments will be deducted on the day of every month corresponding to the user’s sign-up date.
5. Disclaimers and Limitations of Liability
Unhinged English Education provides English language education services. While we strive to offer high-quality lessons, we cannot guarantee specific outcomes. We are not liable for any indirect, incidental, or consequential damages.
6. Refunds and Rescheduling Policy
No refunds are provided. However, we offer a flexible rescheduling policy for clients who need to change their lesson times. Please contact us in advance to discuss rescheduling options.
7. Age Requirement
Users must be 18 years of age or older to access our services.
8. Jurisdiction
Unhinged English Education is based in Portugal and complies with the laws of Portugal and the European Union. Our services are offered globally, and users outside of Portugal are responsible for complying with their local laws.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at [your contact information].